Effective date: September 2026
1. Business Identity
These Terms and Conditions describe the website and customer-service SMS program of Sunco Solar Electric, Inc. d/b/a Sunco Solar Inc. (“Sunco Solar,” “we,” “us,” or “our”). Our website is https://suncosolar.com.
2. Website Use
This website provides general information about Sunco Solar and ways to contact us about solar, battery, and related services. Submitting a website inquiry does not itself create a solar installation agreement or another binding installation contract. We may contact you about your request through the channels you provide and authorize.
3. Solar Services and Customer Agreements
Actual project scope, equipment, system design, pricing, financing, warranties, construction, installation, permitting, utility and interconnection responsibilities, and other project obligations are governed by applicable written customer agreements and project documents. Review those documents for the terms of any proposed project. General website information does not guarantee energy savings, solar production, tax credits, incentives, utility or permit approval, approval timing, an installation date, or permission-to-operate timing.
4. SMS Messaging Program
Our current SMS program is limited to non-marketing customer-service messages for people who affirmatively opt in. Messages may concern acknowledgement of a customer-initiated solar or battery inquiry, requested follow-up, consultation and appointment communications, proposal-related follow-up arising from the inquiry, active project or customer-service updates, and support interactions. The program does not include promotional messages as a current approved purpose.
5. SMS Consent
SMS consent is optional and separate from providing a phone number. Providing a telephone number alone does not constitute consent to receive texts. You can submit an inquiry without opting into SMS, and consent is not required as a condition of purchasing services. An SMS opt-in choice must be affirmative and must not be pre-checked.
6. Message Frequency and Rates
Message frequency may vary according to your inquiry, appointment, project, or support needs. Message and data rates may apply to messages sent to you and messages you send to us. Contact your wireless provider for questions about your plan.
7. STOP and Opt-Out
You can cancel the SMS service at any time by replying STOP to a Sunco Solar text at the number that sent it. After you send STOP, we will send a confirmation text that you have been unsubscribed. You will then receive no further messages from this SMS program unless you opt in again. To rejoin later, make a new affirmative opt-in as you did initially.
8. HELP and Support
If you experience an issue with our messaging program, reply HELP to a Sunco Solar text for assistance. You may also contact us at warren@suncosolar.com, 916-957-9177 (NorCal), or 619-944-2101 (SoCal).
9. Carrier Disclaimer
Carriers are not liable for delayed or undelivered messages.
10. Privacy
For information about how we handle personal information and SMS consent, please read our Privacy Policy.
11. Website Information
Website information may be revised as services, equipment, programs, or requirements change. It is general information and does not replace a signed project-specific agreement or written project documents.
12. Contact
Sunco Solar Electric, Inc. d/b/a Sunco Solar Inc.
8279 Caribbean Way, Sacramento, CA 95826
Email: warren@suncosolar.com
NorCal: 916-957-9177
SoCal: 619-944-2101
Website: https://suncosolar.com